The First 100

Support

Email support@quorumdigital.co.za and we will reply. Include your phone model and the app's version, which is in Settings.

Common questions

How do I back up my data?

In Settings, tap Export backup. The app asks you to confirm, then lets you save or send the file wherever you choose. The file is not encrypted, so keep it somewhere safe. We never receive it.

How do I move to a new phone?

Export a backup on the old phone and copy the file to the new one. Install The First 100 on the new phone, then use Restore from backup in Settings.

Can you recover my data?

No. Your data lives on your phone, and we have no copy of it. Your own exported backup is the only way to restore it, which is why the app reminds you to make one.

My reminders do not appear

Check that notifications are allowed for The First 100 in your phone's settings. Some phones also stop apps in the background to save battery; allowing The First 100 to run unrestricted helps.

Does the PIN encrypt my notes?

No. The PIN controls who can open the talent section. It does not encrypt anything. Use your phone's own lock screen as well.

Purchases and refunds

Purchases are handled by Google Play, and refund requests go to Google Play first. If that does not resolve it, email us.

Feedback

The app can open your email with a short feedback message. Nothing is sent until you press Send, and you can change anything first.